At US Extensive Freight, we are committed to providing our clients with reliable, efficient, and transparent shipping services. To ensure a seamless and successful shipping experience, we have outlined the following terms and conditions:
Acceptance of Terms
By placing an order or using our shipping services, you agree to be bound by these Shipping Terms and Conditions, as well as any additional terms and policies referenced herein.
Shipping Rates and Fees
Our shipping rates are based on the weight, dimensions, and destination of the shipment, as well as any additional services required. All applicable fees, including but not limited to fuel surcharges and customs duties, will be clearly communicated to you prior to shipment.
Delivery Times
We strive to deliver all shipments within the estimated transit times provided. However, delivery times may be impacted by factors beyond our control, such as weather conditions, customs clearance delays, or transportation disruptions. We will make every effort to keep you informed of any delivery changes or delays.
Packaging and Labeling
All shipments must be properly packaged and labeled in accordance with our guidelines and any applicable regulations. It is the responsibility of the shipper to ensure the integrity and safety of the packaging.
Dangerous Goods
The transportation of dangerous goods, also known as hazardous materials, is subject to strict regulations. It is the shipper’s responsibility to properly declare, package, and label any dangerous goods, and to obtain all necessary approvals and documentation.
Customs Clearance
For international shipments, the shipper is responsible for providing all required documentation and information to facilitate customs clearance. Any applicable duties, taxes, or other charges related to customs clearance will be the responsibility of the recipient.
Liability and Insurance
US Extensive Freight maintains comprehensive insurance coverage to protect our clients’ shipments. However, our liability is limited to the terms and conditions of our insurance policy. Clients are encouraged to obtain additional insurance coverage if required.
Claims and Disputes
In the event of a lost, damaged, or delayed shipment, clients must file a claim within the timeframe specified in our policies. We will investigate all claims and work to resolve any disputes in a fair and timely manner.
Governing Law and Jurisdiction
These Shipping Terms and Conditions shall be governed by the laws of the jurisdiction in which US Extensive Freight is headquartered. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that location.